True Flexible Work is Here, and it's Brilliant

The Brilliant Digital team enjoys fully flexible work arrangements. But what does that actually mean?

We work to deadlines, not 9-5. We manage our clients around the needs of our families and other commitments, each finding our own definition of work-life balance.

The team works predominantly from home, using technology to meet remotely each day; providing support, encouragement and a few jokes along the way. Google Drive allows us to share our work, all we need is an internet link and we’re good to go. Love the great outdoors? Have laptop, will work…

We are entrusted and empowered to ‘give it a go’ and take creative risks, and we are backed up all the way.

No egos, no ‘presenteeism’, no protectiveness – just a fully flexible team delivering a cutting-edge digital marketing solution through powerful digital storytelling.




NOW HIRING - Marketing & Operations Assistant

We are looking for a part-time Marketing and Operations Assistant.

Part of your role will be to attend client meetings with a Digital Strategist and Writer and manage website builds with support.

You will also work with Account Managers and Strategists to support the delivery of marketing solutions including video production.

This position is for 20 hours per week initially, with the potential to grow into 30 hours per week next year. You will be based at home and travel to client offices around Sydney and occasionally interstate. As a team, we meet daily on Zoom and regularly in Western Sydney.

The role involves:

  • Ensuring deadlines are met to reach a set of clear KPIs
  • Working with and managing the support team of storytellers, video producers, SEO and digital advertising specialists, programmers and designers
  • Implementing social media advertising campaigns
  • Briefing teams to ensure projects are completed on time
  • Working closely with and building relationships with the Brilliant Digital team

You must have:

  • A desire to get the very best possible results for every client
  • A sound understanding of digital marketing
  • Experience in briefing the multiple disciplines (eg design and development)
  • Great organisational and communication skills
  • A smart, pro-active and self-starter attitude
  • Competence in dealing with clients and ensuring projects are implemented within tight time-frames.
  • A mature, friendly and professional character

When you respond please include:

– Full CV
– Referees
– Availability re start date

Please email in the first instance

Here are the flexible working stories from our team…

Deb Croucher - Founder, Mum, yoga lover, dog walker, flexibility champion

Deb Croucher founded the Brilliant Group with flexibility in mind.

She saw the benefits of having a flexible, rewarding career in a fast-paced industry, and wanted to share the opportunity to work in the same way with others.

Deb talks about how she delivers fully flexible work arrangements to the team here.

Nicola Elkington

Nicola Elkington - Digital Marketing Manager, Mum, family taxi driver, spin cyclist, hostess with the mostest

‘Way back in corporate land I worked full-time. Even though like in most companies they say there is work-life balance and flexibility, the company would still expect you to be there when they want you to be there. It’s MY flexibility at Brilliant Digital, and I have the freedom to say these are the hours I’m working and they can be around what fits in with me.

The flexibility lets me fit everything in. With the hours I do, I can drop the kids off and pick them up. My husband has a corporate job with no flexibility, so this allows me to have the job I want, go to the kids’ events, their swimming carnivals, shows… and still have a work-life balance and get out when I need to.

It has affected me and my family positively because I can be there. As my kids were growing up I didn’t think it was possible to keep working, so I took time out from corporate because I wanted to be with my kids and they needed me.

Now I can work AND be there, dealing with bigger kids, bigger problems. I can still be there for homework and tutors and get them to the activities they want to do.

The best thing about my role is the people. It’s brilliant if you can work with people you like and can have a good time with. There are no egos. We all back each other up. And there are beautiful clients we work with – it’s great to be able to help their businesses and marketing and be part of their teams too.’

Cathy Proctor - Senior Writer and Editor, Mum, Superman's walker-in-chief, craft genius

‘I’ve always worked freelance but I’ve never been at a company that puts family first. There’s working freelance that has flexibility in theory and there’s working freelance with flexibility in practice and that’s the difference.

There is a huge amount of trust that is delivered so you return it in spades. A long as you deliver the work for the client, you can do the work whenever you want. As long as you get it done.

I’ve got a dog that needs working twice a day. I can’t outsource that to the family all the time!

I also have a lot of creative pursuits that I need to do every day… baking or sewing or anything with my hands, I do try and fit that in. And then there’s my family which means bigger kids, bigger problems… there is a huge amount of time spent driving my son around for rep soccer for example.

I take my laptop with me and once I’m there I can sit and work. But then I can finish work at 3.30 and take him somewhere else.

My husband was often quite resentful in my previous jobs. He has his own business and works long hours. He would find it hard as he wasn’t able to step up a lot to help me. I was on my own.

The scenario now is very different.

My work is valued and appreciated. And we’re repaid in different ways – there’s more and more work so it allows me to contribute more to the family. Everyone is happy. And I can spend more time with my aging parents who have moved nearby.

The best bit about my work is working for people I respect and who respect me. It’s working with a team who are collaborative, cooperative and supportive. It’s the creative freedom. I have a huge amount of autonomy that has allowed me to grow as a person and as a writer.  With my personality, I need a huge amount of personal freedom which I’ve never had until this job.

Hayley Rothery - Operations Manager, Mum, fitness fanatic, crazy dog lady

‘My previous role was a 9-5 in government, and I worked Saturdays for 10 years of my life as well, every weekend. When Christmas came along, the volume of work went up, stress levels went up, it’s busier, longer hours, and it’s not enjoyable at all.

Then add a child and family life into that, which means longer hours at daycare, and Christmas was not much fun. You really need a break, but then you’re straight back to work.

Someone once said there are so many hours in a week… even after working all day there are so many hours left, what are you doing with your time? When you’re doing 9-5 and have kids, you can’t go to the gym… But at Brilliant Digital I don’t miss out on work, I don’t miss out on drop off or pick up, I’m there if my daughter grazes her knees, and for Christmas… And I get to the gym and do all those things… I don’t miss out on anything. I think everybody should be working flexibly –  the value of your time it’s just huge. I have a pretty fantastic balance.

I love my job. We do awesome work. I don’t know anyone that loves their job like I do.

It has affected my whole family enormously. My little one is not in the greatest health and that is so much extra stress no one needs. Having a sick family and you’ve still got to work, the pressure and stress… But my little one is thriving and that comes down to my work-life balance 100%. It’s affected all of us, were happier, healthier… it’s pretty awesome.

The best things about my role are the clients and people we work with. What we do is amazing. I’m surrounded by talented, caring people. What the clients do is so cool. It’s awesome learning about their different industries and businesses and helping them to achieve their goals. My favourite part is the people.’

Ashleigh Hill - HR and Accounting Manager, Mum, knitter, frustrated singer

‘My previous role was advertised as having family work-life balance, but you had to work 8.30 to 5.30. I had to have lots of conversations with my boss about leaving early…

My situation now is that we’re working with complete flexibility – Deb and David understand that family comes first, it’s one of our core values and they stand behind that value.

Deb has told me to turn off and spend time with my kids. She won’t schedule a meeting if I’m taking my daughter to dance.

It’s so flexible, and the complete opposite of my previous role.

My children get to see a mother who is working and professional, and at the same time staying at home, making crafts, singing songs… They get the best of both worlds.

Brilliant Digital isn’t 9-5. If something comes up, it’s ok to log on late at night to tidy up work. It’s ok to work with a sick child at.

It’s given our family more freedom. I was able to return to work earlier than I thought I would because I only had to put my son in daycare one day a week. So we have more financial flexibility. I love my children dearly but I missed the mental stimulation of work. I didn’t have to wait an additional 6 months before returning to work.

My favourite thing about working at Brilliant Digital is the culture. I think we work really hard, but the culture is implemented from the top – everything filters down and Deb and David are fantastic. Their enthusiasm and understating are reflected in the team.’

Sam Smith - Digital Storyteller, Mum, pilates lover, beach walker, Qld based

‘My previous role was in TV as a Producer and Director and I didn’t have a work-life balance at all. I would be working 7 days a week, very long hours. I couldn’t do that job with a family.

So now I have a complete balance – I see my family and do a really great job that I enjoy.

Working with Brilliant Digital fits perfectly around my family. It’s a creative role that I love but I still get to do fun things with my kids. I can get them to their activities, have breakfast with them or, take them to school because I can mostly work remotely.

It’s had a really positive impact on my family because I get to be a mum and be there for the kids. And I can still have a career in an exciting field. It’s quite unique in this period of time we’re in. We can be in a fast moving, fast-paced environment, and till enjoy benefits of being with our families.

The best about my role is the people I work with and the support from the team. It’s remote mostly, but I have the team’s support – they’re a great team to work with. Plus I can write and be creative and take risks with some of the work I do.’

Jo-Lise Finn - Digital Storyteller, Mum, drummer, netball coach, traveller

‘My previous work-life balance was non-existent. I worked in a very hectic, very creative environment. If something needed to be done that day, it needed to be done that day. It might need to be on the air, so you might be there until midnight. It didn’t matter that maybe you had kids that needed to be picked up from school or someone was sick. So it just did not work at all. It was never really going to be a great long-term solution for a family.

Working at Brilliant Digital is an entirely different scenario and it comes down to the core values – family is very important to everyone, so you can work it around, you can use all 24 hours a day. When you need to, when the kids go to bed you can work a bit then. You can be there for the kid’s activities in the day, and be a good parent for them. You can also be a good, creative storyteller.

My family are much happier now that I’m at Brilliant Digital, they see a lot more from me. Both teens have said I’m more present.

As they get older they need you to be there more… The best thing about my role would be freedom and flexibility. And the support and the opportunity to learn new things every day and be part of such a progressive business with core values that align with mine.’

Amelia Kirby - Digital Storyteller, Mum, Ethics teacher, foodie, holiday planner

‘In my previous role I did work part-time, at a not for profit, but there wasn’t a lot of flexibility to do the things I wanted with my family. Coming home early for assembly or going to the kid’s activities wasn’t really an option. They paid lip service to flexibility, but you always had to ask.

In comparison, I now work around my families needs and activities. I work a 20 hour week, but I work those hours when it suits me. As long as we’re delivering our work to a deadline, that’s all that’s required. So I can be at school for the drop of and pick up. I teach ethics at my kids’ school and take them to their activities, go to assembly… So it allows me to be where I need to be during the day, but still have a career that’s rewarding, contribute to the family financially, and do everything I need to do.

I can fit my work around my family because we’re given freedom. We’re entrusted and empowered to deliver the work, but it’s not in a traditional 9-5 timing. So if I have a morning of family commitments, I’ll work in the afternoon.

The effect on my family has been really positive, especially on my kids. I can be more present and I love being there for drop off and pick up.

The best thing about my role is I don’t have to commute to the city – working from home has so many benefits with a hectic family schedule, it is amazing. The people are incredible – I’ve met a lovely group of people, there are no egos and everyone is happy to work here. It’s a really supportive, fun environment.’

Danny Pinn - Digital Storyteller, Dad, master of disguise, chef

My previous work meant spending a lot of time away from home. I had a long commute, and that was affecting the children because they’d spend a long day in care. With my work now I can pick up my daughter and walk her home from school. My kids are benefiting from having their dad around a lot more…

It is a challenge to be your own boss in a way with the workflow and trying to fit the work in around the family But of course at the same time that affords a lot of freedom to work the way I want to. Sometimes that can mean a lot of late nights, but that suits me as I’m a bit of a night owl.

The family has benefited greatly from my flexible working arrangement. The days at care are shorter for the kids. And we’re more relaxed. My daughter is performing better at school because I can spend more time with her on her school work. My wife likes it too because dinner is always cooked when she gets home. She really appreciates that!

What I really like about my role is the freedom to experiment and I’m not scared to put ideas out there because I’m not going to be harassed about a bad idea. That gives me a lot of freedom. There’s a lot of scope there to learn as well.

Another good thing is the teamwork. I was skeptical if you could develop a team working remotely, but it’s quite the contrary. We have the daily meetings with each other, no one is protective about their roles. And the workflow is very free and everyone is very cooperative.’

Contact Brilliant Digital

Contact us to learn more about our proven turnkey marketing solution

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Brilliant Digital
Sydney based with clients Australia wide

177 Victoria St
NSW 2164

02 9939 5223