True Flexible Work Is Here, and It’s Brilliant

The Brilliant Digital team enjoys fully flexible work arrangements. But what does a truly flexible workplace actually look like?

Our work is about delivering on promise. We work to our clients’ deadlines, but that doesn’t have to be between 9-5.

We manage our clients around the needs of our families and other commitments, each finding our own definition of work-life balance.

The team works predominantly from home, using technology to meet remotely each day, providing support, encouragement and a few jokes along the way.

Google Drive allows us to collaborate and share our work; all we need is an internet link and we’re good to go. Love the great outdoors? Have laptop, will work…

We are trusted, trained and empowered to ‘give it a go’ and take creative risks … and we are backed up all the way.

There are no egos… there is no ‘presenteeism’… there is no protectiveness – just a fully flexible team delivering a cutting-edge digital marketing solution through powerful digital storytelling.

We are renowned for our upbeat culture. We hire people who smile a lot and are highly motivated. To work here you have to be kind and respectful in every interaction with colleagues, clients and suppliers. We actively support working parents by delivering flexible working arrangements.

NOW HIRING - Digital Storytellers

As we expand we are looking for digital content writers to work with existing clients.

This is an opportunity for great writers and storytellers to skill up in the digital world.

We have immediate positions available for weekly ongoing work.

  • Regular and flexible working arrangements in a team
  • Wonderful clients with exciting projects and stories to tell
  • Organised and professional platforms, systems and processes of a full digital agency
  • Training as needed on digital skills
  • Opportunity to learn about website management

The role involves:

  • Client meetings either virtually or in person
  • Interviewing our clients’ customers and staff
  • Story creation for blog posts
  • Developing written content for Facebook ads and posts
  • Adding the stories to websites (with support from our digital team)
  • Creating and sending newsletters (with support from our digital team)

You must have:

  • A desire to get the very best possible results for every client
  • A want to work as part of a team
  • Previous writing experience
  • A smart, pro-active and self-starter attitude
  • Competence in dealing with clients
  • A mature, friendly and professional character

When you respond please include:

– Full CV
– Referees
– Availability re start date

Please email in the first instance.

Here are the flexible working stories from our team…

Deb Croucher - Founder - Workplace flexibility champion

Deb Croucher founded the Brilliant Group with flexibility in mind.

She saw the benefits of having flexible work where she could put her family first…

whilst having a rewarding career in a fast-paced industry.

And she wanted to share the opportunity to work in the same way with others.

Deb talks about how she delivers fully flexible work arrangements to the team here.

Hayley Rothery - Chief Operations Officer - Know the value of time

“My previous role was a 9-5 in government, and I worked Saturdays for 10 years of my life as well. The volume of work was high … stress levels were high…

Then add a child and family life into that, which means long hours at day care – it’s not much fun,” explains Hayley.

Making the best use of her time is vital. She makes sure she uses every hour of the week productively. Not doing a 9-5 has been truly liberating.

“At Brilliant Digital I don’t miss out on work, I don’t miss out on drop off or pick up … I’m there if my daughter grazes her knees, and for Christmas … And I get to the gym … I don’t miss out on anything.

I think everybody should be working flexibly – the value of your time is just huge. I have a pretty fantastic balance.”

It has affected her whole family in an enormously positive way.

“My little one is not in the greatest health and that is so much extra stress no one needs. Having a sick family when you’ve still got to work – the pressure and stress… But my little one is thriving and that comes down to my work-life balance. We’re happier and healthier … it’s awesome.”

The best things about the role in Hayley’s opinion are the clients and the people she works with.

“I’m surrounded by talented, caring people. It’s awesome learning about our client’s’industries and businesses and helping them to achieve their goals. My favourite part is the people.

We offer a fantastic service. And I love my job.”

Jo-Lise Finn - Chief Content Officer - Finding work life balance

“My previous work-life balance was non-existent. I worked in a very hectic, very creative environment. If something needed to be done that day, it needed to be done that day,” Jo says.

“It didn’t matter that maybe you had kids who needed to be picked up from school or someone was sick. It was never really going to be a great long-term solution for a family.”

Working at Brilliant Digital is an entirely different scenario for Jo and it comes down to the core values – family is very important to everyone and you can use all 24 hours in a day.

She can be there for the kids’ activities and be a good parent for them. And she can be a good, creative storyteller.

“My family are much happier now that I’m at Brilliant Digital; they see a lot more of me. Both teens have said I’m more present,” Jo adds.

“The best thing about my role would be freedom and flexibility.

And the support and the opportunity to learn new things every day and be part of such a progressive business with core values that align with mine.”

Danny Pinn - Digital Storyteller - Freedom to work the way you want

“My previous work meant spending a lot of time away from home. I had a long commute, and that was affecting the children because they’d spend a long day in care.

With my work now, I can pick up my daughter and walk her home from school. My kids are benefiting from having their dad around a lot more,” Danny explains.

“It is a challenge trying to fit the work in around the family. But of course, at the same time that affords a lot of freedom to work the way I want to. Sometimes that can mean a lot of late nights, but that suits me as I’m a bit of a night owl.”

Danny’s family has benefited greatly from his flexible working arrangement. The days at care are shorter for the kids. And they’re more relaxed. His daughter is performing better at school because he can spend more time with her on her school work.

Danny adds, “What I really like about my role is the freedom to experiment and I’m not scared to put ideas out there – I’m not going to be harassed about a bad idea. There’s a lot of scope there to learn.

The teamwork is good, too. I was sceptical that you could develop a team working remotely, but it’s quite the contrary. We have the daily meetings with each other; no one is protective about their roles. The workflow is very free and everyone is very cooperative.”

Cathy Proctor - Digital Strategist and Storyteller- Flexible work in practice

There’s working freelance that has flexibility in theory and there’s working freelance with flexibility in practice.

Cathy says, “I’ve always worked freelance but I’ve never been at a company that puts family first. And that’s the difference here.

There is a huge amount of trust that is delivered and that’s returned in spades. A long as you deliver the work for the client, you can do the work whenever you want.

“I’ve got a dog that needs walking twice a day. I can’t outsource that to the family all the time!

I also have a lot of creative pursuits that I need to do every day … baking or sewing or anything with my hands; I do try and fit that in. And then there’s my family, which means bigger kids, bigger problems!

My work is valued and appreciated. We’re repaid in different ways and that allows me to contribute more to the family. Everyone is happy. And I can spend more time with my ageing parents who have moved nearby.”

For Cathy, the best bit about work is working for people she respects and who respect her.

“It’s working with a team who are collaborative, cooperative and supportive. It’s creative freedom. I have a huge amount of autonomy that has allowed me to grow as a person and as a writer. With my personality, I need a huge amount of personal freedom which I’ve never had until this job.”

Meet more of our storytellers here.

Client Success Stories

We take a long-term view of our own business… and that’s how we view our relationships with our clients. In most cases, our work starts with improving the digital brand and clearly articulating the value proposition of an already successful company. We then move to create a business website that delivers the right leads and deliver ongoing digital marketing and integrated software solutions. We measure results in terms of business growth and increases in operational efficiency. In the end, the strength of the relationships we have with our clients speaks the loudest.

Danrae Group

Danrae Group

After working with Brilliant Digital on a complete digital marketing strategy, Danrae Group’s CEO, Daniel Caruana, was pleased to see that their new website grew from strength to strength.



Working with Brilliant Digital has transformed the Romar business so it can compete on the global manufacturing stage all the way from Western Sydney.

Facilities First

Facilities First

Facilities First has grown rapidly. Brilliant Digital created their new website to reflect their purpose, growth and capabilities.

Water Filters Australia

Water Filters Australia

Within a year of starting work with Brilliant Digital, Water Filters Australia’s sales had doubled… and that was only the beginning.

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