The Brilliant Digital process

A process that delivers results… every time

  • Listen
  • Discover
  • Plan
  • Strategy
  • Brand
  • Message
  • UX
  • Design
  • Build
  • Launch
  • Market
  • Engage
  • Measure
  • Refine
  • Grow

You aren’t a start-up… and neither are we. Like you, we have many years of experience in our industry – decades in fact – and we have developed a tried and tested process.

Through our process, we want to deliver a brilliant website and sustained brand growth… but we also want it to be as seamless as possible. And that’s exactly what you’ll get.



A brilliant partnership is built on solid foundations… and in the discovery stage of our process, our focus is setting you up for success.

We dive deep with you to understand the ins and outs of your business strategy. We ask questions to determine:

- your purpose, vision and values
- the structure, industry and niche of your business
- who your customers are and the problems they face
- your products/services and how they serve your customers.

At this stage, it’s also vital that we understand your goals and what success looks like to you. We begin with the end in mind.



If you fail to plan, you plan to fail… and that couldn’t be truer for digital marketing.

A marketing plan needs three elements to be successful:

1. Alignment with the business strategy and goals
2. Market and competitor analysis
3. Expertise and capability to deliver.

We’ve got you covered on all sides. We bring all three elements together to present you a marketing plan that will set you on the path to success.

Once we have presented your marketing plan, it’s all systems go. We already know the what and why of your business... so now we will meet with you and your key team members to dive into the how.

And from there we create a brand strategy that will drive every piece of work we do for you. The pressure is on… and we always deliver.



Building a website has a really bad reputation. "They end up costing more and taking longer than you expect… and often they don’t even deliver what you actually need." Forget everything you think you know about building a website… that’s not how we do things at Brilliant Digital.

You will have a single point of contact with a dedicated client manager throughout your build… but behind the scenes, we have a whole team of content producers, designers, programmers and search engine optimisation (SEO) specialists working together to make it happen.

By the end of the website build stage, you will have a website that:

- is beautifully designed, mobile-friendly and loved by Google
- reflects your business and brand strategy on each and every page
- will deliver the kind of qualified leads you can only dream of.

And while all this is happening, you are getting on with running your business. No fuss. No worry.



Launching a new website is exciting. And when you launch, we will be there to make sure it all goes live without a glitch.

Other than a shiny new website that you can be proud of, you might not notice any changes… but over time you will see sustained brand growth - the type you could never manage to achieve with your previous digital efforts.

And that brand growth doesn't happen by chance. It's because when we launch your website, we also start implementing your marketing plan.

Depending on your business, industry and desired outcome, we use a mixture of:

- Google and social media advertising
- retargeting campaigns
- search engine optimisation
- email marketing
- organic social media posting.

Your website really is in the best of hands.



As a tool for business growth, digital marketing is a game-changer. The potential to reach new customers is unparalleled. And the best bit? Everything is measurable.

At this stage in our process, we switch to a focus on growing your digital footprint. How do we do this? By:

- continually adding quality blogs and case studies
- sending regular email newsletters to your customers
- consistently posting to the relevant social media channels
- tracking progress, monitoring results and tweaking as we go.

We provide regular reports to demonstrate the ROI we are delivering. And we’ll guide you through the whole process, so you can focus on what you do best… running your business.

Take the first step on your digital journey with a free digital strategy consultation where one of our team of experts will set you on the path to success. Contacting us will be one of the best business decisions you ever make.

The Brilliant Solution

Our process delivers amazing results for our clients... and now we are opening the doors to teach you the entire system from end to end.

Brand and Strategy

Your brand is the most powerful message you have... and with a solid brand strategy, your website and digital marketing efforts will be unstoppable.

Free Digital Strategy Consultation

A consultation with one of our digital marketing experts will you set you on the path to successfully marketing your business online.

Client Success Stories

We are in this business for the long haul... and that's how we view our relationships with our clients. We build a website as a solid foundation, then we partner with them to grow their digital footprint. And our results speak for themselves.

Danrae Group

Danrae Group

After working with Brilliant Digital on a complete digital marketing strategy, Danrae Group’s CEO, Daniel Caruana, was pleased to see that their new website grew from strength to strength.



Working with Brilliant Digital has transformed the Romar business so it can compete on the global manufacturing stage all the way from Western Sydney.

The Conscious Farmer

The Conscious Farmer

Since Brilliant Digital’s first steps into working with The Conscious Farmer in 2015, their website continues to deliver great results for Kirrily and Derek Blomfield.

Facilities First

Facilities First

Facilities First has grown rapidly. Brilliant Digital created their new website to reflect their purpose, growth and capabilities.

Water Filters Australia

Water Filters Australia

Within a year of starting work with Brilliant Digital, Water Filters Australia's sales had doubled... and that was only the beginning.

Contact Brilliant Digital

Get in touch today and take your next step towards digital marketing success

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