Full Service eCommerce Agency

eCommerce websites that skyrocket your sales

Woman sitting on sofa with laptop computer and a credit card in her hand showing plenty of colorful shopping bags

Get your consumers to buy

New and effective sales channels

Investing in a specialist eCommerce website design company might be the best thing you do to increase your sales and generate quality enquiries.

But we also know that the goal is not JUST about selling products online. Trying to drive sales through a website that does not inspire brand trust, doesn’t offer a great user journey and does not rank on Google due to poor SEO will get you nowhere, unfortunately.

So, Brilliant Digital is here to deliver a full service eCommerce website solution – not just a selling platform.

The crucial three in eCommerce website design

A successful eCommerce website design does three things:

  • Builds trust with your customers
  • Brings traffic to your website
  • Takes your customers on a seamless user journey that increases your sales!

Trust… it’s an age-old marketing must-have that we apply to all our digital marketing efforts. Unless you have trust, people will not buy from you. Without traffic, you won’t have any customers to start with. And in the digital age, anything but a seamless user experience (UX) on a website is unforgivable.

We're here to answer all your website and digital marketing questions.

Our Managing Director, Pete Croucher, loves a no-nonsense chat. Get in touch

for a 20-minute discussion on how we can grow your business online.

eCommerce Web Design Process

Simple, proven steps for sustained success

Step 1
Listen - Discover - Plan
Step 2
Strategy - Brand - Content
Step 3
UX - Design - Build
Step 4
Review - Launch - Support
Step 5
Market - Refine - Grow
Woman happily thinking

It starts with a powerful strategy

With 13+ years of eCommerce website design experience under our belt (and with some pretty powerful results to show), we know what it takes to create a full eCommerce website strategy that focuses on conversions and gets results.

The best eCommerce websites are driven by strategy. And that’s how we manage every eCommerce website design we build.

We start by diving deep to understand your business goals and where you are heading.

We learn about your customers, who they are and why they purchase your products. And then we design a website and eCommerce solution that will propel you towards your goals.

Support beyond go-live

So your beautiful eCommerce website has gone live… and the sales are starting to come through. How exciting!

Will we leave you now to go your own way? Certainly not. The maintenance of a successful eCommerce website is, well… hard work.

Leave that to us. As part of our ongoing services, we’ll continue to improve your eCommerce website as your business grows. We’ll show you how to add and manage products to your website, but you’ll always have the support of our marketing who will drive traffic, measure results and ensure ROI.

Now THAT’S digital peace of mind.

Excited smiling girl sitting on floor with laptop, raising one hand in the air

Let’s get the cash rolling in!

The GREAT NEWS: With digital, your traffic is unlimited. Unlike a bricks and mortar store, you have the power to reach people all over the world. (Let that sink in.)

But to do that you need strategy and leadership to drive your eCommerce website build. And you’ve come to the right place.

Contact us for a free eCommerce website consultation, so we can get an idea of exactly what you need and how we can help.

Questions we get asked a lot

Related eCommerce Web Design Articles


Why Brilliant Digital?

Good question. We are the full service digital agency behind many of Australia’s hugely successful businesses. Our focus is on results and you.


A powerful & complete solution

Don’t go anywhere else. Stay with us for everything you need to get your digital brand firing. From digital advertising through to social media and all the technical (but important) bits in between.


Results that take your breath away

What would we be doing if our digital solutions didn’t yield real results? And ask any of our existing clients – our obsession with results is tangible in everything we do. Our track record shows that our solutions drive consistent growth.


Partners for life

We’re here for the long haul. We build powerful partnerships with all our clients – the old fashioned way. We reliably support, educate and help you to establish your digital brand… and we are here to support you as it continues to grow. As our digital marketing coach, Deb Croucher also empowers audiences through her seminars and workshops.

We'd love to
hear from you.


    Brilliant Digital has been amazing! They provided a very professional and high-quality service. They understand the niche areas to target when building websites, which has helped make our website a Ferrari with a strong engine, rather than something that looks good but doesn’t bring in the clients. Thank you, Brilliant Digital!

    Matthew Guy

    Accounting For Good has been working with BD since late 2018 – starting with a website refresh and snazzy update to our logo. They’ve curated a solid website with great SEO. I can write, but it’s easy to get distracted and forget to write your content, so outsourcing is such a great option. I *love* our BD content writer – it’s a real partnership. She understands our business and gets the tone I want so spot-on that I think she can actually read my mind.

    Kirsten Forrester
    Accounting For Good

    Brilliant Digital has helped me grow my family business. Once we developed a fully functioning, professional and productive website, we doubled our client base, and we continue to have consistent inquiries. We will definitely be continuing our professional relationship with Brilliant Digital and use their services for our future endeavours.

    Michael Rahn
    Power with Purpose

    Positive: Professionalism, quality, responsiveness

    Brilliant Digital has a wonderfully friendly, helpful and knowledgeable team and has been invaluable to my business.

    Ian Donald
    Ian Donald Optometry

    Our business website was looking dated and needed a revamp, and we weren’t happy with our current website managers, so we shopped around and were immediately drawn to Brilliant Digital. We set up a meeting and a few weeks later had a great new website, and we’ve had great feedback from clients since about the new look. The website has no doubt drawn new customers to my business and I feel that it has been worth every cent spent.

    But wait there’s more!

    Brilliant Digital has been a fountain of knowledge on all aspects of internet and web marketing and social media, and we’re really grateful for their knowledge and expertise and the huge impact they have had on our business.

    Ari Ende

    My website has been critical to my success. It is literally the face of my business… it’s the shop window.

    I can’t recommend Brilliant Digital highly enough. It is the only company that has taken the time to gain a deep understanding of me, my business, what I want to achieve and where I want to go with it.

    Julie Nipperess
    Step Up Group

    Our website was up and running in six weeks as promised. I couldn’t believe it, actually. Our first website was such a long, tortuous process.

    Brilliant Digital has done everything they said they would do. We’ve never had a problem, even with all the increased traffic from the new marketing campaigns. We’ve been very happy!

    Brett Churcher
    Playoust Churcher

    We really feel that the end product was just at such a high standard. It’s really crisp, really clean, and it’s gone from scope all the way to that delivery piece. It’s been quality all the way.

    We value that and we think the Brilliant Digital team has far exceeded our expectations.

    Janelle Dixon
    Facilities First

    We are a very busy medical practice that recently engaged Brilliant Digital to develop our website and online presence.

    Straight away we realised we had found someone with invaluable marketing experience, who explained in plain speaking the pitfalls and advantages of the online world.

    This allowed us to get on with the more important issue of running our practice.

    We have received lots of positive feedback regarding our website and mobile site from many of our patients.

    Jacqui Ellsmore
    Glebe Family Medical Practice

    When we came to Brilliant Digital, the selling point for us was the strategy. It wasn’t just about building a website; it was about having a philosophy.

    Hugh Edmunds
    Edcon Steel