Digital Marketing Client Manager

Digital marketing client manager

An opportunity exists at Brilliant Digital to use your exceptional customer service skills as a springboard into a career in digital marketing.

This is a rare opportunity to step into a marketing agency without prior digital marketing experience. You bring your relationship skills and passion… we’ll teach you the rest.

You will be part of a dynamic team to deliver complete website and digital marketing solutions to an exciting range of medium-sized Australian businesses.

About Brilliant Digital

Brilliant Digital is a respected and long established website and digital marketing company. We deliver proven and effective solutions to a range of medium-sized businesses across multiple industry sectors.

We strive towards excellence in client service and consider professional client managers to be incredibly important members of our diverse teams.

We actively support working parents by delivering flexible working arrangements.

We are renowned for our upbeat culture. We hire people who smile a lot and are highly motivated. To work here you have to be kind and respectful in every interaction with colleagues, clients and suppliers.

This is an opportunity to use your excellent relationship building skills and interest in learning about digital marketing to get great results for a hand-picked client base in a supportive and fun environment.

What you will be doing

This is an interesting and varied role in a fast-growing company. The position is full-time and flexible. You will be based at home and travel to client offices around Sydney and occasionally interstate. As a team, we meet weekly in Western Sydney.

The role itself entails:

  • ‘Owning’ a group of clients to deliver their website build and ongoing digital marketing
  • Building relationships with your clients and helping us to grow their businesses
  • Working in a close team of four colleagues who own the project (client manager, strategist, project manager and content producer)
  • Working closely with and building relationships with our leadership team.

The qualities we are looking for:

  • A desire to get the very best possible results for every client
  • Exceptional customer service and relationship management skills
  • Exceptional written and verbal communications
  • A passion for digital marketing and a desire to learn about this emerging world
  • Excellence in working as a team player
  • Great organisational skills
  • Ability to work remotely and autonomously (with processes in place to support you).


Please email, including your:

  • Cover letter
  • Full CV
  • Availability re start date.

Contact Brilliant Digital

to start the conversation

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      Brilliant Digital
      Brilliant Digital
      177 Victoria St,
      Smithfield, NSW, 2164

      Sydney based with clients Australia wide

      02 9939 5223