Bulletproof digital strategy to support your business goals
The business-to-business format is different to B2C in many ways. If you run a B2B company, you’re communicating with, selling to and forging long-term relationships directly with other businesses, not consumers. The customer experience follows a different trajectory… and so does the website design.
The ‘rules’ of digital marketing don’t always translate to B2B, so it’s important to partner with a team that can help you achieve sustained growth online.
Unlike B2C, your content might have to work within certain boundaries, based on industry regulations. You’re also more likely to have various audiences, from business owners to executives to board members.
It can feel overwhelming getting it right to even start. Or maybe you’ve funnelled money into a B2B website before, without seeing a return on your investment.
What you need is a team of website and digital marketing specialists to take hold of your business goals and execute a digital strategy to achieve it. We take care of your digital marketing so you can stay in your business-building lane and let your website work in harmony with everything you do in person.
You need a committed partner, not just ‘a website guy.’ Because this is what it takes to build a B2B website that speaks to your market and is an industry leader.
There are three pillars of a successful B2B website: brand, UX (user experience) and traffic.
Let’s look at each one of them.
It all starts with (and returns to) your value articulation. This is something that many websites in the B2B space don’t do well. Have you spent time understanding and articulating what it is that sets you apart? Do your website visitors feel it, as they explore the pages? If not, they’ll simply move onto a competitor. Your brand value is the heart of everything you do.
Is your B2B website in line with your market? Yes, it has to speak to possible clients, but don’t neglect to add a careers section to attract high-quality staff.
Have you invested in professional photography? Is your website populated with engaging, educational content across the various pages? Home, About, Team, Case Studies, Products and Articles are the must-have pages (and they should all flow nicely from one to the next).
B2B websites must be built with a different purchasing methodology. Buyer decisions are based on facts and logic, so they won’t usually happen with a spontaneous click. Your UX design should respect this, with clean, minimal, easy to use navigation. White space is the hero here, with robust coding. Strong calls to action lead visitors from page to page. It’s vital that you work with an experienced website design team that understands the complexities and opportunities in B2B mapping.
Of course, none of this matters unless the website is seen and rising through the ranks of Google. Your SEO, social media, advertising and database efforts should all collectively be improving your growth on Google.
Your B2B website should help build your brand, deliver more educated leads to you (aim for 10% month-on-month growth) and shorten the window between enquiry to sale. Measurement is an important part of a successful B2B website strategy. It’s about listening to what your users are ‘saying’ through their behaviour, then making adjustments.
So, does your website hit the mark? Watch and see it transform into an asset. Yes, asset.
Contact us for a consultation to discuss how we can help succeed online. B2B is our niche.
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