Why ChatGPT search is awesome for our Brilliant clients

Is ChatGPT the future of search? And what does that mean for your business

Google has been all-powerful in the world of internet search for a very long time.

Most people looking for business solutions today search ‘Google’ and trust the organic listings to send them to the right place.

But is all that about to change?

As people start to use ChatGPT for search, will the investment you’ve made in optimising your website for Google be a waste of cash?

In this article, we discuss the changing search landscape and what it means for your business and explain why Brilliant Digital clients remain in the driver’s seat.

What does ChatGPT search look like?

Above, you’ll see an example of a ChatGPT 4.0 search for ‘Veterinary Dentist Brisbane’.

Then, you’ll see ChatGPT’s summary of the search results with Brilliant Digital’s client, Advanced Animal Dentistry top of the list.

This is the power of a properly optimised and structured website being found by a very powerful AI tool.

The change in the search landscape is moving exponentially.

ChatGPT’s search results are evolving each week.

For example, global maps have started to appear in some search results, instantly breaking borders and allowing search users to quickly compare both national and international offerings.

And let’s be clear – ChatGPT search is just the tip of the iceberg.

More AI-powered search engines will appear like magic over the next few months and years, and we will all personalise our search in the same way we personalise our media choices now.

Some people (likely those looking for premium or specialist services) will pay for premium AI tools that cut out the noise and give them exactly the search results they are looking for.

Others will be happy following the crowd and being led by the agendas of the most powerful players.

However this plays out, Google’s monopoly is certainly under threat.

What does the fracturing of search mean for you and your business?

The very good news for you is that if you are a Brilliant Digital client who has invested in a properly structured and optimised content-rich website and if you keep investing in adding new high-quality content, you will automatically appear in multiple search results on ChatGPT like the example above.

All Brilliant Digital clients who engage us for content creation receive a monthly or quarterly report.

We’ve already started rolling out Chat GPT traffic data as part of that report, which makes it easy for our clients to see what percentage of their website users come from this new channel and how engaged they are.

These reports also help us to understand the emerging data and work out how to use it to further optimise and future-proof our clients’ websites.

The growth of ChatGPT traffic will be slow at first because most people use Google, and old habits die hard.

Your customers will make the change slowly.

And Google certainly won’t lose market share without a fight.

But make no mistake – change is here.

Why you'll remain in the drivers seat

All this change is very exciting for Brilliant Digital clients.

We have always maintained that a well-optimised website full of quality content is the cornerstone of digital marketing success.

And as search fractures and the search engines compete for market share, guess what they will be fighting to find?

They’re looking for your lovely website, already filled with well-optimised quality content and set up correctly for search.

All you need to do is keep investing in strategised, high-quality website content, keep your website maintained and up to date, and the quality organic search traffic will keep coming.

Meet the author

I’m Deb Croucher, a former veterinary surgeon with a passion for digital marketing.

In 2008, I permanently traded my stethoscope for SEO after successfully leveraging Google to power my vet business.

Diagnosis and treatment is still part of my day though!

In Brilliant Digital, I identify issues, uncover opportunities and formulate marketing strategies that support business success and longevity.

You can read more digital marketing articles here. I love to chat so feel free to drop me a line!

How we deliver

Powerful business growth solutions

Marketing
Strategy

Personalised plans driving marketing efficiency, lead generation and ROI.

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Effective
Websites

Strong online presence, crafted user experience for optimal lead conversion.

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Content &
SEO

Forge thought-leadership, drive traffic and build lasting relationships.

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Capability
Statements

Showcase your expertise and credibility to impress potential clients.

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Google
Ads

Maximise online visibility and conversions with targeted campaigns.

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Email
Newsletters

Regular, compelling communication to drive engagement and results.

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Case Studies

Case Study

Acme Preston

Website delivers ideal enquiry with 30% annual growth

Acme Preston is an established leader in a fiercely competitive market. Their original website and marketing efforts did not yield the desired results. Switching to a custom-branded products niche and updating with a high-performance website has led to consistent traffic and enhanced visibility.

Case Study

Dukes

Website delivering consistent qualified leads

Dukes is a leading provider of commercial painting and remedial building repairs and has been transforming spaces since 1958. Their website didn’t accurately reflect brand identity or service capabilities and required its own transformation resulting in increased leads and conversions.

Case Study

Pilot Air

328% growth in website enquiries

Pilot Air, the compressed air experts for over 40 years, faced challenges with an outdated website and unclear marketing. Now, with an optimised website and strategy, they can focus on delivering premier products and services nationwide with a commitment to innovation and excellence.

Case Study

Water Cremation Systems

Launch of new product nationally and internationally

Water Cremation Systems offers a revolutionary aquamation solution for the pet industry.  Their new website was specifically designed to educate the market and introduce their groundbreaking alkaline hydrolysis machines to the target market. Google Ads helped to increase visibility and expedite results.

Case Study

Edcon Steel

100% growth in website-generated sales

Edcon Steel, once a local metalworking shop in Sydney’s Northern Beaches, struggled with an underperforming website and ineffective SEM spending. Now, as Australia’s top online steel and metal superstore, they’ve transformed their online presence, offering quality solutions nationwide.

Case Study

OSA

40% growth in annual online enquiries

OSA, Australia’s most trusted brand in optical network solutions and CCTV, once had a technically proficient website yet limited website. Now, with a new B2B website showcasing their capability and solutions, they’re gaining valuable leads and have joined the Hexatronic family.

Case Study

Romar Engineering

100% growth in website enquiries

Romar Engineering, a leader in advanced manufacturing solutions, originally had an overly technical website with difficult navigation and usability. Wanting to enhance their online presence for global visibility, they invested in a new website that delivers increased traffic and qualified leads.

Case Study

SED Graders

Effective penetration into global markets

SED Graders are global leaders in automatic oyster grading technology, cutting oyster production costs and increasing productivity. Initially relying on word-of-mouth advertising, they now have a new website and comprehensive digital marketing strategy driving qualified leads from around the world.

Case Study

DEM Fire

50% annual growth in free Google traffic

DEM Fire, Australia’s premier provider of fire and essential services, once struggled with an outdated website that didn’t reflect its innovative solutions for the B2B market. Now, with a modern website and robust digital marketing efforts, they consistently attract high-quality leads.

Case Study

Accounting For Good

30% year-on-year growth in organic traffic

The team at Accounting For Good delivers expert accounting services for Australia’s not-for-profit organisations, allowing them to concentrate on improving the world. Now, with a high-performance website and digital strategy, they’re reaching the right audience and generating qualified leads.

Case Study

Every Trade

Complete rebrand to meet the market

Every Trade was undergoing a rebrand, requiring a website and marketing strategy that truly reflected leadership in the commercial construction industry. With a revitalised online presence and new sales collateral, they are better showcasing their quality work and sustainable values.

Case Study

North Advisory

50% year-on-year growth in organic traffic

North Advisory saves business owners time and money through streamlined accounting services and clear guidance. Starting as a local, small-town accountant without a website, they have grown into a national player offering an extensive suite of services with a complete digital marketing overhaul.

Case Study

James Cumming

Qualified lead targets exceeded immediately

James Cumming & Sons, a family-owned manufacturer with over 115 years of industry experience, previously lacked an online presence that matched their market-leading solutions. With an optimised website and strategy, they now regularly attract both national and global enquiries.

Case Study

Gulaga

Effective website supports tender applications

Gulaga Services is an Aboriginal-owned, premier commercial construction contractor motivated by people and values. With a website update that formed part of an extensive rebrand, their online presence and new sales collateral now reflect their high-quality work and community commitment.

Case Study

PSA Engineering

Effective website delivers qualified leads

PSA Engineering offers integrated and compliant engineering solutions for industries with a can-do attitude and a belief that there is a solution to every problem. Their new website is a powerful lead-generating tool that resonates with prospective clients while respecting their technical message and expertise.

Would you like some
clarity?

Every one of Brilliant Digital’s long-term clients started their journey with a simple chat.

Whether or not you decide to work with us, our founder, Deb Croucher, personally takes the time to meet with you and understand your company and its needs.

Be prepared for honesty. We don’t sugar-coat anything. You’ll get the truth, backed by data, strategy and decades of expertise.

After talking with us, you’ll walk away with:

  • A clear vision of the possibilities
  • Practical steps to make them a reality
  • Strategies that will deliver the best ROI